INTEGRATED
REPORT
2019

11.7. Revenue from contracts with customers by sales channel

NOTE Downstream Segment Retail
Segment
Upstream Segment Corporate Functions Total
2019 2018 2019 2018 2019 2018 2019 2018 2019 2018
Direct sales 3 38,700 37,220 38,700 37,223
Other sales 71,481 71,565 3 12 608 605 59 79 72,151 72,261
11.1 71,481 71,568 38,703 37,232 608 605 59 79 110,851 109,484

The Group realizes sales directly to end customers in the Retail segment managing the network nearly 2,836 fuel stations: 2,294 own stations and 542 stations operated under franchise agreements.

The Group’s sales to customers in the Downstream segment are carried out using a network of complementary infrastructure components: fuel terminals, land transhipment bases, pipeline networks, as well as rail transport and tanker trucks.

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